Project summary and report

Determine after-sales service policies and plans

Close project file

End of the project

Determine the work plan and work task list

Customer initial training

Approve the final plan

Planned customer training

Execute projects by work plan and work task list

Customer training as needed

Regularly report the progress of the project to the superiors

Company project execution check

Problem coordination and solution

Establish project working group

Project arrangement and conversation meeting

Create project file

Identify project objectives, policies, and strategies

Develop a work plan and draft a work task list

Discuss work with customers or when conducting first field work

Plan and work task list

In-depth exchange / site visit

Identify customer needs and goals

Investigate and assess gaps

Issue assessment/report

Customer decision

Establish cooperation agreement documents

Entry into force of the agreement

Willingness to exchange and cooperate

Understand customer needs and goals

Achieve initial cooperation intention